The gap shows up when it's already there
Yesterday's spreadsheet knows nothing of the morning's absences, the order peak or the slowed conveyor. The delay is discovered at the hour it can no longer be recovered.
Operations control
Detect workload / capacity gaps before they cost you.
Forecast volumes sit on one side, available hours on the other, equipment throughput in a third tool. Workin brings them together continuously, by day, shift, team and job. The gap is seen as it appears, not when it shows on the dock.
Workload / capacityEquipmentCorrective actionsLog
Expected outcome
The gap, by day, shift and role
Corrective actions compared
Decision logged and sent
Traceable · Confirmed · Real time
Breaking point
Where the spreadsheet reaches its limits
The problem is not a lack of data. It sits in the WMS, time & attendance, the forecasts. The problem is that it is only reconciled after the fact.
The response goes off-system
Calls, WhatsApp, a walk down the aisles. The team leader hunts for cover on the phone while their zone runs without them. Nothing is compared, nothing is tracked.
Every site redoes the same calculation
Each manager has their own file, rules and thresholds. Network management gets a consolidated picture the next day, once the local decision is already made.
What Workin changes
What Workin changes
Workin reads your existing data and computes the gap continuously. When it appears, the manager sees the possible corrective actions, ranked by cost then impact, and decides.
The gap, by day, shift and role
Forecast volumes, planned hours, throughput of automated equipment. The volume at risk is computed, the severity ranked. Teams and machines in the same queue.
Corrective actions compared
Cross-team reassignment, rest-day change, overtime, temp staff. Cost and coverage side by side, to decide with figures rather than over the phone.
Decision logged and sent
Once made, the decision goes to the workers concerned on their phone. Answers come back. The time-stamped log keeps who decided what, and when.
DetectedDecidedExecutedConfirmed
Network focus
One site, one region, national: the same operational view.
Decisions stay local. The network sees the gaps, the decisions made and their effect, with no manual consolidation and no next-day file.
Sites at risk stand out on their own
Regional management sees where the gap is not yet resolved, and which lever was chosen elsewhere for a comparable situation.
Rules are shared, the call stays with the site
Severity thresholds and action costs: defined once for the network, applied everywhere, decided by the manager who knows their dock.
Data builds up usefully
Workload and capacity on record day after day, on every site: the basis for any optimisation to come.
Operational fit
When workload / capacity becomes a management topic
Sites of several hundred workers, multi-shift, multi-role
Operations with a high share of temp staff and unplanned overtime
Automated warehouses where equipment throughput weighs as much as headcount
Site networks still consolidating by hand
Operations directors looking for ROI on operating costs and service level
See also
Related topics to explore next.
Operations control
From detection to confirmation, in the same system.
Detecting a gap is pointless if the response goes back to the phone. Workin closes the loop: the gap is seen, decided, executed and confirmed in one place.
Open topicIntegration
Connect planning, WMS, HRIS and temp staffing to the field
The real issue is not adding another tool. It is connecting what your systems already know to the teams executing on the floor, without adding friction for management or field teams.
Open topicFrequently asked questions
Questions that usually come up on this topic.
01
Where does the workload and capacity data come from?
From your existing systems: WMS, time & attendance / HRIS, activity forecasts and other available sources. API or SFTP connectors, or file imports, depending on the agreed scope. Each system remains authoritative for its data.
02
Does Workin decide instead of the manager?
No. Workin detects, computes and compares. The decision stays with the site manager, who knows their dock. It is then sent and logged.
03
Do we have to connect everything to start?
No. We start with the floor, with the worker application, from your existing files. Workload / capacity control then plugs into your activity data, on the scope you choose.
04
What about automated equipment?
Equipment constraints are considered alongside team capacity in the operational picture. Workin does not control equipment.
If the gap shows on the dock, it's already too late.
Let's look at your volumes, headcount, share of temp staff and overtime, and what continuous detection would change for your operation.